• Eric McGlade
    Chief Strategy Officer / Founding Partner

    His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings…

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      His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings in numerous areas of operations. As a founding member and principal of VPL, Eric is committed to ensuring that VPL is wholly focused on its customers, day in and day out. As the leader of sales, marketing and customer-facing teams, Eric ensures the company is providing the absolute best service to VPL’s customers, and is committed to earning their trust.

      Before starting VPL, Eric and his business partner Scott Crow were part of the founding team of HLS MedFreight—the first freight management company to specialize in healthcare. While at HLS, his team grew the company from a start-up to a well-established force in the industry, helping more than 1,400 hospitals save a total of $55M in annual shipping costs. Today, at VPL, Eric and Scott have taken their wealth of experience in the industry and are setting out to completely reinvent freight management by building a company that truly partners with customers to provide significant value in a transparent way.

      A Pennsylvania native and graduate of Temple University with a B.A. in Accounting, Eric shares a semi-empty nest (his two sons are in college) with his wife, Heidi, in the greater Philadelphia area. He loves to travel, and has made an avocation of studying, learning about, and—most importantly—tasting wines from around the globe.

    Eric McGlade
    Chief Strategy Officer / Founding Partner

    His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings in numerous areas of operations. As a founding member and principal of VPL, Eric is committed to ensuring that VPL is wholly focused on its customers, day in and day out. As the leader of sales, marketing and customer-facing teams, Eric ensures the company is providing the absolute best service to VPL’s customers, and is committed to earning their trust.

    Before starting VPL, Eric and his business partner Scott Crow were part of the founding team of HLS MedFreight—the first freight management company to specialize in healthcare. While at HLS, his team grew the company from a start-up to a well-established force in the industry, helping more than 1,400 hospitals save a total of $55M in annual shipping costs. Today, at VPL, Eric and Scott have taken their wealth of experience in the industry and are setting out to completely reinvent freight management by building a company that truly partners with customers to provide significant value in a transparent way.

    A Pennsylvania native and graduate of Temple University with a B.A. in Accounting, Eric shares a semi-empty nest (his two sons are in college) with his wife, Heidi, in the greater Philadelphia area. He loves to travel, and has made an avocation of studying, learning about, and—most importantly—tasting wines from around the globe.

  • Scott Crow
    Chief Innovation Officer / Founding Partner

    For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial,…

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      For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial, credit, utility, telecommunications, healthcare and aviation industries. As a founding member and principal of VPL, Scott is focused on business strategy, operations, data analytics, IT, planning and customer experience, but admits his favorite part of the job is hiring the best, brightest, and most forward-thinking players in the industry. Citing VPL’s ability to move quickly to customize solutions to a customer’s specific needs, as well as nimbly take corrective action when things don’t go as planned, Scott delights in the VPL team’s ability to overcome barriers, engage customers, and create new ideas that are advancing the industry.

      Prior to starting VPL with business partner Eric McGlade, Scott was one of the founding members of HLS MedFreight—the first freight management company to specialize in healthcare. Using his experience with HLS, he has helped VPL build the next generation of technology designed to address and improve upon the gaps and challenges of the old model. He holds a B.S. in Management Information Systems and an MBA from The Ohio State University Fisher College of Business.

      Scott and his wife live in Lewis Center, Ohio. A talented creative, Scott can often be found playing his guitar, singing, painting, or taking photographs, but he most loves (and spends most of his time) supporting his musician children as they turn their passion into careers.

    Scott Crow
    Chief Innovation Officer / Founding Partner

    For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial, credit, utility, telecommunications, healthcare and aviation industries. As a founding member and principal of VPL, Scott is focused on business strategy, operations, data analytics, IT, planning and customer experience, but admits his favorite part of the job is hiring the best, brightest, and most forward-thinking players in the industry. Citing VPL’s ability to move quickly to customize solutions to a customer’s specific needs, as well as nimbly take corrective action when things don’t go as planned, Scott delights in the VPL team’s ability to overcome barriers, engage customers, and create new ideas that are advancing the industry.

    Prior to starting VPL with business partner Eric McGlade, Scott was one of the founding members of HLS MedFreight—the first freight management company to specialize in healthcare. Using his experience with HLS, he has helped VPL build the next generation of technology designed to address and improve upon the gaps and challenges of the old model. He holds a B.S. in Management Information Systems and an MBA from The Ohio State University Fisher College of Business.

    Scott and his wife live in Lewis Center, Ohio. A talented creative, Scott can often be found playing his guitar, singing, painting, or taking photographs, but he most loves (and spends most of his time) supporting his musician children as they turn their passion into careers.

  • Rob Doone
    President

    Almost the entirety of Rob’s career has been spent in the technology sector with the past decade having been focused specifically on the healthcare supply chain. That…

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      Almost the entirety of Rob’s career has been spent in the technology sector with the past decade having been focused specifically on the healthcare supply chain. That makes him a perfect leader for VPL as we sharpen our focus on developing leading-edge technology to reinvent freight management. As VPL’s President, Rob helps VPL to grow and scale, overseeing all day-to-day operations and strategically driving the company forward.

      Before coming to VPL, Rob was the founding General Manager of a $200 million, third-party logistics business unit of a Fortune 20 healthcare distribution & services company. Prior to that he worked with Eric McGlade and Scott Crow at HLS MedFreight as VP of Finance & Administration. There he led the efforts in scaling internal operations to handle the company’s explosive growth and directed the processes leading to the strategic sale of the company. Previously, Rob spent over 20 years in Executive and Financial roles in both venture capital backed and publicly traded technology companies. A facility for turnaround and growth has been one of the hallmarks of Rob’s career and he feels incredibly fortunate to have worked for, and with, great people along the way. An alumnus of the University of Notre Dame, Rob graduated with a BBA in Finance.

      Rob spends his off hours with his high school sweetheart, who is also his wife (their wedding anniversary is even the anniversary of their first date). With three grown children working and studying in New Jersey, Washington DC, and Philadelphia, they spend time traveling East to visit the kids. When they’re home in Westerville, they enjoy dining out with friends, playing golf (their eldest works for the USGA) and hanging out with their dogs, Corby the Corgi and Teddy the Bernese Mountain Dog.

    Rob Doone
    President

    Almost the entirety of Rob’s career has been spent in the technology sector with the past decade having been focused specifically on the healthcare supply chain. That makes him a perfect leader for VPL as we sharpen our focus on developing leading-edge technology to reinvent freight management. As VPL’s President, Rob helps VPL to grow and scale, overseeing all day-to-day operations and strategically driving the company forward.

    Before coming to VPL, Rob was the founding General Manager of a $200 million, third-party logistics business unit of a Fortune 20 healthcare distribution & services company. Prior to that he worked with Eric McGlade and Scott Crow at HLS MedFreight as VP of Finance & Administration. There he led the efforts in scaling internal operations to handle the company’s explosive growth and directed the processes leading to the strategic sale of the company. Previously, Rob spent over 20 years in Executive and Financial roles in both venture capital backed and publicly traded technology companies. A facility for turnaround and growth has been one of the hallmarks of Rob’s career and he feels incredibly fortunate to have worked for, and with, great people along the way. An alumnus of the University of Notre Dame, Rob graduated with a BBA in Finance.

    Rob spends his off hours with his high school sweetheart, who is also his wife (their wedding anniversary is even the anniversary of their first date). With three grown children working and studying in New Jersey, Washington DC, and Philadelphia, they spend time traveling East to visit the kids. When they’re home in Westerville, they enjoy dining out with friends, playing golf (their eldest works for the USGA) and hanging out with their dogs, Corby the Corgi and Teddy the Bernese Mountain Dog.

  • Don Carroll
    VP, Business Development

    With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes…

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      With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes in designing and delivering custom program solutions as well as developing new services and strategies that provide continuous incremental value to VPL customers.

      A graduate of The Ohio State University with a B.S. in Psychology, Don was one of the founding members of HLS MedFreight, where he assembled, grew and directed a team of account management and operations professionals who were focused on developing and managing vendor relationships. While directing strategies and developing new methods of outreach to the healthcare community, he established more than 700 strategic vendor relationships for the company. He also designed and implemented an industry-first, automated vendor-compliance process that grew aggregated vendor program compliance from 68% to 95% in less than six months. When HLS was acquired by Cardinal Health, Don continued to create innovative business solutions for Cardinal before bringing his special brand of customer commitment to VPL.

      An urban dweller with diverse interests, Don lives in downtown Columbus where he loves to cook elaborate meals (which he sometimes loses interest in eating after the creating part is done), and contemplate the many virtues of a really good Scotch.

    Don Carroll
    VP, Business Development

    With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes in designing and delivering custom program solutions as well as developing new services and strategies that provide continuous incremental value to VPL customers.

    A graduate of The Ohio State University with a B.S. in Psychology, Don was one of the founding members of HLS MedFreight, where he assembled, grew and directed a team of account management and operations professionals who were focused on developing and managing vendor relationships. While directing strategies and developing new methods of outreach to the healthcare community, he established more than 700 strategic vendor relationships for the company. He also designed and implemented an industry-first, automated vendor-compliance process that grew aggregated vendor program compliance from 68% to 95% in less than six months. When HLS was acquired by Cardinal Health, Don continued to create innovative business solutions for Cardinal before bringing his special brand of customer commitment to VPL.

    An urban dweller with diverse interests, Don lives in downtown Columbus where he loves to cook elaborate meals (which he sometimes loses interest in eating after the creating part is done), and contemplate the many virtues of a really good Scotch.

  • Jason Meyer
    VP, Operations

    As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while…

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      As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while laying the groundwork for VPL’s future growth. Executing process improvements, ensuring current processes drive both volume and savings, developing new customer ramp activities, and reducing costs while increasing production are just a few of the things he does to keep VPL at the forefront of growth and efficiency. As the third person to join VPL, Jason assembled the Supplier Relations and Billing teams, and established lean process improvement practices that delivered a 75% improvement in customer invoicing processes. He also launched a capability system that allows customers to save an estimated 20% on less-than-truckload shipments.

      Jason started his inbound freight management career as a member of the sales and marketing team for HLS MedFreight, and prior to transitioning to the public sector he served his country as a Captain in the United States Air Force (USAF). There he led a 20-member team and managed a $206M structural modification program responsible for extending the longevity of customer operations an additional 16 years—a solution that saved the USAF $687.5M. He holds both a B.S. in Marketing and a B.S. in Accounting from the University of Dayton and an MBA with concentrations in Operations Strategy and Entrepreneurship from The Ohio State University.

      Jason and his wife Jennifer live in New Albany, Ohio with their two young children, Jack and Clara Mae, and their Wheaton Terrier, Piper. He’s an avid philanthropist both in his community and the wider world, and for fun loves to “date” his wife, brew beer, play with his camera, and cheer on the OSU Buckeyes.

    Jason Meyer
    VP, Operations

    As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while laying the groundwork for VPL’s future growth. Executing process improvements, ensuring current processes drive both volume and savings, developing new customer ramp activities, and reducing costs while increasing production are just a few of the things he does to keep VPL at the forefront of growth and efficiency. As the third person to join VPL, Jason assembled the Supplier Relations and Billing teams, and established lean process improvement practices that delivered a 75% improvement in customer invoicing processes. He also launched a capability system that allows customers to save an estimated 20% on less-than-truckload shipments.

    Jason started his inbound freight management career as a member of the sales and marketing team for HLS MedFreight, and prior to transitioning to the public sector he served his country as a Captain in the United States Air Force (USAF). There he led a 20-member team and managed a $206M structural modification program responsible for extending the longevity of customer operations an additional 16 years—a solution that saved the USAF $687.5M. He holds both a B.S. in Marketing and a B.S. in Accounting from the University of Dayton and an MBA with concentrations in Operations Strategy and Entrepreneurship from The Ohio State University.

    Jason and his wife Jennifer live in New Albany, Ohio with their two young children, Jack and Clara Mae, and their Wheaton Terrier, Piper. He’s an avid philanthropist both in his community and the wider world, and for fun loves to “date” his wife, brew beer, play with his camera, and cheer on the OSU Buckeyes.

  • Chad Pfaff
    VP, Technology

    Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads…

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      Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads all aspects of product development. Working in a consultative fashion with the heads of VPL’s other departments, Chad advises them of the technology solutions that will improve their efficiency, effectiveness and productivity. He also works with new clients to ensure that their implementation of VPL technology goes off without a hitch; in fact, he developed a streamlined process that reduced the duration of client implementations by 86%. And he launched the VPL Insight Analytics Program that provides industry-leading business intelligence to both customers and internal users.

      No stranger to the healthcare support industry, prior to coming to VPL Chad was the product manager for Modern Medical, Inc.—a Columbus-based workers’ compensation pharmacy benefits management (PBM) company. When the company was acquired by United Healthcare in 2015, the Fortune 10-managed healthcare company decided to manage their entire workers’ comp book of business using the technology platform Chad’s team had built. Chad also worked at HLS MedFreight as part of the technology team that built the software system that was a key component of the company’s acquisition by Cardinal Health in 2010.

      A graduate of Ohio University with a B.S in Communication Systems Management, Chad lives with his wife, Jessica, and son, Rylan, in Westerville, Ohio. Any calories he ingests by way of his love of cooking he works off by weight training, wakesurfing, running, and cycling. He’s also an avid Ohio Sports fan, and enjoys cheering on the Cleveland Indians, Cleveland Cavaliers, OSU Buckeyes and Columbus Blue Jackets.

    Chad Pfaff
    VP, Technology

    Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads all aspects of product development. Working in a consultative fashion with the heads of VPL’s other departments, Chad advises them of the technology solutions that will improve their efficiency, effectiveness and productivity. He also works with new clients to ensure that their implementation of VPL technology goes off without a hitch; in fact, he developed a streamlined process that reduced the duration of client implementations by 86%. And he launched the VPL Insight Analytics Program that provides industry-leading business intelligence to both customers and internal users.

    No stranger to the healthcare support industry, prior to coming to VPL Chad was the product manager for Modern Medical, Inc.—a Columbus-based workers’ compensation pharmacy benefits management (PBM) company. When the company was acquired by United Healthcare in 2015, the Fortune 10-managed healthcare company decided to manage their entire workers’ comp book of business using the technology platform Chad’s team had built. Chad also worked at HLS MedFreight as part of the technology team that built the software system that was a key component of the company’s acquisition by Cardinal Health in 2010.

    A graduate of Ohio University with a B.S in Communication Systems Management, Chad lives with his wife, Jessica, and son, Rylan, in Westerville, Ohio. Any calories he ingests by way of his love of cooking he works off by weight training, wakesurfing, running, and cycling. He’s also an avid Ohio Sports fan, and enjoys cheering on the Cleveland Indians, Cleveland Cavaliers, OSU Buckeyes and Columbus Blue Jackets.

VPL Careers

Work with The Best in The Freight Management Industry

We’re always looking for talented people to join our team.
  • Manager of Customer Success
    Job Description:

    VPL is looking for a Manager of Customer Success to join our fast-growing team.  This person maintains and expands relationships with key customer accounts and is responsible for achieving strategic account objectives as well as resolving incoming customer service issues from related accounts.  This role represents the entire range of company services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.  Manager of Customer Success reports to the Vice President of Business Development.

    Learn More About This Position
    Primary Roles and Responsibilities:

    What You’ll Do

    • Establish and maintain productive, professional relationships with key personnel in assigned customer accounts
    • Resolve all product or service matters by clarifying the customer’s issue, determining the root cause of the problem, selecting and explaining the best solution to resolve the problem, expediting correction or adjustment and following up to ensure resolution
    • Coordinate the involvement of company personnel, including support, service and management resources, to meet key account performance objectives and customers’ expectations
    • Meet assigned targets for profitable revenue volume and strategic objectives in assigned accounts
    • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for assigned accounts
    • Proactively assesses, clarifies, and validates customer needs on an ongoing basis
    • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

    What You’ll Need

    • A confident and outgoing personality
    • Be well organized and self-motivated
    • Excellent attention to detail
    • Excellent command of written English with copy accuracy
    • The ability to work effectively under pressure and to tight deadlines
    • Four-year college degree from an accredited institution
    • Minimum five years of strategic account management or sales experience in a business to business environment
    • Highly proficient with Microsoft Office applications

    What’s In It For You

    • Join a fast-growing company where your contributions make a difference
    • Become part of an experienced entrepreneurial team
    • Opportunities for career advancement with a fast-growing company
    APPLY FOR THIS POSITION
  • Data Architect
    Job Description:

    Vantage Point Logistics is looking for a data architect to join our growing team in Columbus, Ohio! As a data architect at VPL, you will play an important role in the development of our industry-leading technology products.

    Learn More About This Position
    Primary Roles and Responsibilities:

    What You’ll Do

    • Design and build relational databases
    • Develop strategies for data warehouse implementation, data acquisition and data access and recovery
    • Build data models and define the structure, attributes and nomenclature of data elements
    • Establish data quality standards and evaluate new data sources to ensure adherence to those standards
    • Work with product owners during system design to determine needs and plan solutions
    • Work with a small team of senior developers to help build scalable applications that standardize information flow, increase operational capacity and manage big data
    • Support team of data analysts by identifying query optimization opportunities

    What You’ll Need

    • Passion for delivering high-quality products that exceed customer’s needs
    • Skills for solving data-oriented problems in an analytical and iterative fashion
    • Four-year computer science or engineering degree or equivalent experience
    • 5+ years of data architecture experience: database design, development and management in relational and EDW solutions
    • ETL design development with tools such as Talend and Informatica
    • Experience working with various kinds of data (streaming, structured, unstructured, metrics, logs, JSON, XML, etc.)
    • Experience working in cloud-based environments (e.g., Microsoft Azure)
    • Experience with approach, platforms and best practices for reporting and visualization tools (e.g., Tableau)
    • Excellent communication skills, both verbal and written
    • Strong technical and business acumen to deliver as much value to our customers as possible
    • Ability to thrive in a fast-paced, ever-changing environment

    What’s In It For You

    • Join a fast-growing company where your contributions make a difference
    • Become part of an experienced entrepreneurial team
    • Opportunity to interact directly with internal customers to gather and analyze business requirements
    • Ability to impact company culture

    Our Technology Stack

    • Microsoft Azure
    • C#.NET
    • Entity Framework
    • RabbitMQ
    • jQuery
    • Tableau

    Our Process

    • Source control with Git
    • Agile development planning with Trello
    • Project management with Basecamp

    Benefits

    • Competitive salary
    • Full medical, dental, and vision package
    • Flexible schedule

    Principals only. Recruiters, please do not contact VPL regarding this position.

     

    APPLY FOR THIS POSITION
  • Software Quality Assurance Analyst
    Job Description:

    Vantage Point Logistics is looking for a software quality assurance analyst to join our growing team! As a software QA analyst at VPL, you will play an important role in the development of our industry-leading technology products.

    Learn More About This Position
    Primary Roles and Responsibilities:

    What You’ll Do

    • Execute testing procedures to ensure that software meets established quality standards
    • Develop and write testing scripts and plans to ensure that software functions as expected
    • Prepare data sets to test logic, error handling and system workflows
    • Isolate, reproduce, and track defects
    • Verify fixes
    • Document testing according to required procedures
    • Work with a team of senior developers to help build scalable applications that standardize information flow, increase operational capacity and manage big data

    What You’ll Need

    • 3+ years of software quality assurance and automated testing experience
    • Passion for delivering high-quality products that exceed customer’s needs
    • Significant experience writing and executing test cases as part of a formal software development process
    • Strong ability to translate business and functional requirements and user stories into executable tests
    • Familiarity with continuous integration, release management and automation processes and technologies
    • Ability to communicate with both technical and business-oriented team members
    • Strong attention to detail and the tenacity to wear product quality as a badge of honor
    • Excellent communication skills, both verbal and written
    • Ability to thrive in a fast-paced, ever-changing environment

    Bonus Points

    • Experience building and administering automated tests using any framework
    • Applied understanding of the QA role in test-driven development

    What’s In It For You

    • Join a fast-growing company where your contributions make a difference
    • Become part of an experienced entrepreneurial team
    • Opportunity to interact directly with internal customers to gather and analyze business requirements
    • Ability to impact company culture

    Our Technology Stack

    • Microsoft Azure
    • C#.NET
    • Entity Framework
    • RabbitMQ
    • jQuery
    • Selenium
    • Specflow
    • NUnit

    Our Process

    • Source control with Git
    • Agile development planning with Trello
    • Project management with Basecamp

    Benefits

    • Competitive salary
    • Full medical, dental, and vision package
    • Flexible schedule

    Principals only. Recruiters, please do not contact VPL regarding this position.

    APPLY FOR THIS POSITION

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