• Eric McGlade
    Founding Partner

    His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings…

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      His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings in numerous areas of operations. As a founding member and principal of VPL, Eric is committed to ensuring that VPL is wholly focused on its customers, day in and day out. As the leader of sales, marketing and customer-facing teams, Eric ensures the company is providing the absolute best service to VPL’s customers, and is committed to earning their trust.

      Before starting VPL, Eric and his business partner Scott Crow were part of the founding team of HLS MedFreight—the first freight management company to specialize in healthcare. While at HLS, his team grew the company from a start-up to a well-established force in the industry, helping more than 1,400 hospitals save a total of $55M in annual shipping costs. Today, at VPL, Eric and Scott have taken their wealth of experience in the industry and are setting out to completely reinvent freight management by building a company that truly partners with customers to provide significant value in a transparent way.

      A Pennsylvania native and graduate of Temple University with a B.A. in Accounting, Eric shares a semi-empty nest (his two sons are in college) with his wife, Heidi, in the greater Philadelphia area. He loves to travel, and has made an avocation of studying, learning about, and—most importantly—tasting wines from around the globe.

    Eric McGlade
    Founding Partner

    His diverse 20-year background in freight management, supply chain, consulting and finance for higher education and healthcare make Eric uniquely suited to help VPL customers maximize savings in numerous areas of operations. As a founding member and principal of VPL, Eric is committed to ensuring that VPL is wholly focused on its customers, day in and day out. As the leader of sales, marketing and customer-facing teams, Eric ensures the company is providing the absolute best service to VPL’s customers, and is committed to earning their trust.

    Before starting VPL, Eric and his business partner Scott Crow were part of the founding team of HLS MedFreight—the first freight management company to specialize in healthcare. While at HLS, his team grew the company from a start-up to a well-established force in the industry, helping more than 1,400 hospitals save a total of $55M in annual shipping costs. Today, at VPL, Eric and Scott have taken their wealth of experience in the industry and are setting out to completely reinvent freight management by building a company that truly partners with customers to provide significant value in a transparent way.

    A Pennsylvania native and graduate of Temple University with a B.A. in Accounting, Eric shares a semi-empty nest (his two sons are in college) with his wife, Heidi, in the greater Philadelphia area. He loves to travel, and has made an avocation of studying, learning about, and—most importantly—tasting wines from around the globe.

  • Scott Crow
    Founding Partner

    For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial,…

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      For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial, credit, utility, telecommunications, healthcare and aviation industries. As a founding member and principal of VPL, Scott is focused on business strategy, operations, data analytics, IT, planning and customer experience, but admits his favorite part of the job is hiring the best, brightest, and most forward-thinking players in the industry. Citing VPL’s ability to move quickly to customize solutions to a customer’s specific needs, as well as nimbly take corrective action when things don’t go as planned, Scott delights in the VPL team’s ability to overcome barriers, engage customers, and create new ideas that are advancing the industry.

      Prior to starting VPL with business partner Eric McGlade, Scott was one of the founding members of HLS MedFreight—the first freight management company to specialize in healthcare. Using his experience with HLS, he has helped VPL build the next generation of technology designed to address and improve upon the gaps and challenges of the old model. He holds a B.S. in Management Information Systems and an MBA from The Ohio State University Fisher College of Business.

      Scott and his wife live in Lewis Center, Ohio. A talented creative, Scott can often be found playing his guitar, singing, painting, or taking photographs, but he most loves (and spends most of his time) supporting his musician children as they turn their passion into careers.

    Scott Crow
    Founding Partner

    For more than 25 years, Scott has been on the leading edge of technology, consulting and working in product development and process re-engineering for the retail, financial, credit, utility, telecommunications, healthcare and aviation industries. As a founding member and principal of VPL, Scott is focused on business strategy, operations, data analytics, IT, planning and customer experience, but admits his favorite part of the job is hiring the best, brightest, and most forward-thinking players in the industry. Citing VPL’s ability to move quickly to customize solutions to a customer’s specific needs, as well as nimbly take corrective action when things don’t go as planned, Scott delights in the VPL team’s ability to overcome barriers, engage customers, and create new ideas that are advancing the industry.

    Prior to starting VPL with business partner Eric McGlade, Scott was one of the founding members of HLS MedFreight—the first freight management company to specialize in healthcare. Using his experience with HLS, he has helped VPL build the next generation of technology designed to address and improve upon the gaps and challenges of the old model. He holds a B.S. in Management Information Systems and an MBA from The Ohio State University Fisher College of Business.

    Scott and his wife live in Lewis Center, Ohio. A talented creative, Scott can often be found playing his guitar, singing, painting, or taking photographs, but he most loves (and spends most of his time) supporting his musician children as they turn their passion into careers.

  • Don Carroll
    VP, Business Development

    With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes…

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      With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes in designing and delivering custom program solutions as well as developing new services and strategies that provide continuous incremental value to VPL customers.

      A graduate of The Ohio State University with a B.S. in Psychology, Don was one of the founding members of HLS MedFreight, where he assembled, grew and directed a team of account management and operations professionals who were focused on developing and managing vendor relationships. While directing strategies and developing new methods of outreach to the healthcare community, he established more than 700 strategic vendor relationships for the company. He also designed and implemented an industry-first, automated vendor-compliance process that grew aggregated vendor program compliance from 68% to 95% in less than six months. When HLS was acquired by Cardinal Health, Don continued to create innovative business solutions for Cardinal before bringing his special brand of customer commitment to VPL.

      An urban dweller with diverse interests, Don lives in downtown Columbus where he loves to cook elaborate meals (which he sometimes loses interest in eating after the creating part is done), and contemplate the many virtues of a really good Scotch.

    Don Carroll
    VP, Business Development

    With both eyes firmly on the goal of attaining and keeping customers, Don leads the VPL Account Management team and is responsible for customer success. He specializes in designing and delivering custom program solutions as well as developing new services and strategies that provide continuous incremental value to VPL customers.

    A graduate of The Ohio State University with a B.S. in Psychology, Don was one of the founding members of HLS MedFreight, where he assembled, grew and directed a team of account management and operations professionals who were focused on developing and managing vendor relationships. While directing strategies and developing new methods of outreach to the healthcare community, he established more than 700 strategic vendor relationships for the company. He also designed and implemented an industry-first, automated vendor-compliance process that grew aggregated vendor program compliance from 68% to 95% in less than six months. When HLS was acquired by Cardinal Health, Don continued to create innovative business solutions for Cardinal before bringing his special brand of customer commitment to VPL.

    An urban dweller with diverse interests, Don lives in downtown Columbus where he loves to cook elaborate meals (which he sometimes loses interest in eating after the creating part is done), and contemplate the many virtues of a really good Scotch.

  • Jason Meyer
    VP, Operations

    As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while…

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      As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while laying the groundwork for VPL’s future growth. Executing process improvements, ensuring current processes drive both volume and savings, developing new customer ramp activities, and reducing costs while increasing production are just a few of the things he does to keep VPL at the forefront of growth and efficiency. As the third person to join VPL, Jason assembled the Supplier Relations and Billing teams, and established lean process improvement practices that delivered a 75% improvement in customer invoicing processes. He also launched a capability system that allows customers to save an estimated 20% on less-than-truckload shipments.

      Jason started his inbound freight management career as a member of the sales and marketing team for HLS MedFreight, and prior to transitioning to the public sector he served his country as a Captain in the United States Air Force (USAF). There he led a 20-member team and managed a $206M structural modification program responsible for extending the longevity of customer operations an additional 16 years—a solution that saved the USAF $687.5M. He holds both a B.S. in Marketing and a B.S. in Accounting from the University of Dayton and an MBA with concentrations in Operations Strategy and Entrepreneurship from The Ohio State University.

      Jason and his wife Jennifer live in New Albany, Ohio with their two young children, Jack and Clara Mae, and their Wheaton Terrier, Piper. He’s an avid philanthropist both in his community and the wider world, and for fun loves to “date” his wife, brew beer, play with his camera, and cheer on the OSU Buckeyes.

    Jason Meyer
    VP, Operations

    As VPL’s VP of Operations, Jason spends his days planning, directing and executing an operational vision that ensures customers are being well served in the present while laying the groundwork for VPL’s future growth. Executing process improvements, ensuring current processes drive both volume and savings, developing new customer ramp activities, and reducing costs while increasing production are just a few of the things he does to keep VPL at the forefront of growth and efficiency. As the third person to join VPL, Jason assembled the Supplier Relations and Billing teams, and established lean process improvement practices that delivered a 75% improvement in customer invoicing processes. He also launched a capability system that allows customers to save an estimated 20% on less-than-truckload shipments.

    Jason started his inbound freight management career as a member of the sales and marketing team for HLS MedFreight, and prior to transitioning to the public sector he served his country as a Captain in the United States Air Force (USAF). There he led a 20-member team and managed a $206M structural modification program responsible for extending the longevity of customer operations an additional 16 years—a solution that saved the USAF $687.5M. He holds both a B.S. in Marketing and a B.S. in Accounting from the University of Dayton and an MBA with concentrations in Operations Strategy and Entrepreneurship from The Ohio State University.

    Jason and his wife Jennifer live in New Albany, Ohio with their two young children, Jack and Clara Mae, and their Wheaton Terrier, Piper. He’s an avid philanthropist both in his community and the wider world, and for fun loves to “date” his wife, brew beer, play with his camera, and cheer on the OSU Buckeyes.

  • Chad Pfaff
    VP, Technology

    Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads…

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      Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads all aspects of product development. Working in a consultative fashion with the heads of VPL’s other departments, Chad advises them of the technology solutions that will improve their efficiency, effectiveness and productivity. He also works with new clients to ensure that their implementation of VPL technology goes off without a hitch; in fact, he developed a streamlined process that reduced the duration of client implementations by 86%. And he launched the VPL Insight Analytics Program that provides industry-leading business intelligence to both customers and internal users.

      No stranger to the healthcare support industry, prior to coming to VPL Chad was the product manager for Modern Medical, Inc.—a Columbus-based workers’ compensation pharmacy benefits management (PBM) company. When the company was acquired by United Healthcare in 2015, the Fortune 10-managed healthcare company decided to manage their entire workers’ comp book of business using the technology platform Chad’s team had built. Chad also worked at HLS MedFreight as part of the technology team that built the software system that was a key component of the company’s acquisition by Cardinal Health in 2010.

      A graduate of Ohio University with a B.S in Communication Systems Management, Chad lives with his wife, Jessica, and son, Rylan, in Westerville, Ohio. Any calories he ingests by way of his love of cooking he works off by weight training, wakesurfing, running, and cycling. He’s also an avid Ohio Sports fan, and enjoys cheering on the Cleveland Indians, Cleveland Cavaliers, OSU Buckeyes and Columbus Blue Jackets.

    Chad Pfaff
    VP, Technology

    Technology is the engine that keeps VPL ahead of the freight management curve, and Chad Pfaff is the pro who establishes the company’s technical vision and leads all aspects of product development. Working in a consultative fashion with the heads of VPL’s other departments, Chad advises them of the technology solutions that will improve their efficiency, effectiveness and productivity. He also works with new clients to ensure that their implementation of VPL technology goes off without a hitch; in fact, he developed a streamlined process that reduced the duration of client implementations by 86%. And he launched the VPL Insight Analytics Program that provides industry-leading business intelligence to both customers and internal users.

    No stranger to the healthcare support industry, prior to coming to VPL Chad was the product manager for Modern Medical, Inc.—a Columbus-based workers’ compensation pharmacy benefits management (PBM) company. When the company was acquired by United Healthcare in 2015, the Fortune 10-managed healthcare company decided to manage their entire workers’ comp book of business using the technology platform Chad’s team had built. Chad also worked at HLS MedFreight as part of the technology team that built the software system that was a key component of the company’s acquisition by Cardinal Health in 2010.

    A graduate of Ohio University with a B.S in Communication Systems Management, Chad lives with his wife, Jessica, and son, Rylan, in Westerville, Ohio. Any calories he ingests by way of his love of cooking he works off by weight training, wakesurfing, running, and cycling. He’s also an avid Ohio Sports fan, and enjoys cheering on the Cleveland Indians, Cleveland Cavaliers, OSU Buckeyes and Columbus Blue Jackets.

VPL Careers

Work with The Best in The Freight Management Industry

We’re always looking for talented people to join our team.
  • Business Development Adviser
    Job Description:

    The Business Development Adviser (BDA) is a great position to develop sales skills while working closely with an experienced and successful sales team. The position supports the sales team primarily by building the sales pipeline across the higher education, healthcare, and research markets. This individual will work closely with the team in various sales activities that will help achieve the company’s revenue goals.

    The Business Development Adviser reports to the Director of Business Development.

    Learn More About This Position
    Primary Roles and Responsibilities:

    Job Responsibilities

    • Identify, qualify and cultivate new sales opportunities through multiple mediums such as emails, phone calls, and trade shows.
    • Execute on prospecting activities associated with the company’s marketing plan and specific marketing campaigns.
    • Provide prospective customers a high-level overview of the company’s inbound freight program, including key values and differentials.
    • Respond to inquiries from prospects, via email and phone follow-up.
    • Update and maintain the company CRM tool with all relevant details associated with prospecting activities.
    • Responsible for achieving aggressive weekly goals such as number of calls/emails per week, new qualified prospects, etc.

     Qualifications

    • Professional, enthusiastic and friendly phone presence.
    • Four-year college degree is preferred.
    • 2-4 years’ sales related experience, preferably in a B2B environment.
    • Experience with high volume prospecting through phone and email.
    • Excellent written and verbal skills.
    • Ability and willingness to be as self-sufficient as possible.
    • Organized and diligent with completing tasks and timely follow up.
    • Highly proficient with Microsoft Office applications.
    • Ability to think quickly during phone conversations to address prospect’s questions/concerns.
    • Confident, nicely-persistent attitude that focuses on achieving goals.
    • Willing to support the team in any way to help achieve company goals.
    • Ability to adapt to the changing demands of a fast-growing company, including being flexible in your thinking and approach to achieving goals.
    • Willing to embrace the company’s Guiding Principles.
    APPLY FOR THIS POSITION

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